Solar CEOs March Newsletter

FIRST DAY OF THE MONTH

By Gary Edwards - March 2024

Table of Contents

Feature Article  

How I Would Start a Solar Company Today

Thursday February 15, 2024 by Zain Jan

 

Zain meets weekly and answers questions from the coaches related to what clients are running into. This particular question from a coach elicited a most interesting and insightful answer from Zain of value to all of our clients.

Coach’s Question:

So kind of like a double question. Let’s say, there is no Better Earth. You got nothing. It’s just you. You’re going to get into the solar industry. You maybe already know about it, and you’re to start today. What is going to be your game plan with the data you have going into a saturated market, quote unquote? And then a brand new or not so saturated market—let’s say like the Midwest or somewhere?

 

Zain’s Answer:

Yeah, for sure. It’s a good question.

First thing, I would if I were to really to go back and I had all of the information. It’d probably be impossible for them [clients] to have the same amount of information. So we’d probably do different things. But what I would do if I were them, is I wouldn’t necessarily go and hire people. I wouldn’t go and necessarily build a huge team to start.

I would make sure that I myself become a top producer first because there’s no way I can build a business that relies on sales without actually doing it, in my opinion, but maybe you could. But I think it’s going to be much harder, especially for a lot of the type of clients that we deal with. So I would first turn themselves into top producers by going and learning that market and building out a sales process.

I would have them build a sales process, I’d have them build a perfect pitch and script. I would have them build a perfect follow up process. I would have them learn the area really well. I would have them build their entire structure of their business with just themselves operating within it.

They should be able to sustain and make enough income there to number one, live, but number two, actually be able to invest back into the business for the future. Once they’ve made a little bit of money and they have enough funds to be able to invest back into the business, then I would start duplicating my process.

The good thing is when you teach someone how to do a process that you’ve done so many times, it’s a lot easier to teach them how to do it. The reason is it is so real to you because you do it and you have acted upon it.

So when you’re telling someone to go and do something, you’re not telling them out of hope. You are telling them out of practice, like you’ve done this before.  You are very certain.

So I would say that’s the second thing I would do. So first thing, I would become a seven figure producer myself before I even worry about anyone else personally. I then would bring on some other people and I would recreate and duplicate my efforts.

Once I would have recreated and duplicated my efforts a few times over, then I would bring in a bigger source and group of people. I’d probably build a sales org with five or ten people doing 100 deals a month. I would make a lot of money doing that. I’d have a very profitable business.

Then I would most likely build a model that relied on a lower margin and higher quantity than I would on a higher margin and lower quantity model. I would get very aggressive on my baselines that I give to my sales reps, and I would recruit a lot of industry people. So for anyone experienced in the industry, I’d give them really aggressive pricing. I wouldn’t want to make more than 20 or 30 cents off of them. I would scale the hell out of that to 500 deals a month or something like that.

Because I’d have the ability to recruit and I’d have the proven processes, I’d have the credibility of my own success. And throughout that whole process, I would document it all to make it very clear that I know what I’m doing, and everything’s recorded, everything is documented.

And I would also showcase that on social media because social media talks and you can pretty quickly make a name for yourself in the solar industry just by producing.

And I think if someone just followed those steps, they’d become very successful. And then maybe after that point, I would try to go and conquer different parts of the business. But until I did that, I would focus on that. I think that’s the lowest hanging fruit possible. Whether you’re in a saturated or quote unquote, unsaturated market, I would do the same exact things.

 

Coach’s Question:

Would you get hot leads or self-generate your own leads? Would you just go self gen door to door?

 

Zain’s Answer:

Personally, just me. I would self gen because I think it’s your least risk and it’s your most reward. It’s your highest margin thing, and it’ll allow you to make the most money off the bat.

Then later on, I can grow different parts of my business. But to start, I would just start there until I’ve built a team of people and until I’ve started to recruit people.

Then maybe I might go into a silo and build an internal sales department that does marketing and maybe hot leads, et cetera. But I would follow the same process I did for the door to door self gen side. I would go into it myself and I would do all of those things and build it up, as opposed to just hire someone to do it.

Coach’s Response:

Beautiful.

Solar Industry Round Up

Links to the Latest News

California Lawmaker Introduces Bill to Repeal NEM 3.0 and Support the Rooftop Solar Market

Thursday, Feb 15, 2024 by SEIA Comms Team

Yesterday, Assemblymember Connolly introduced AB 2619, a bill that would direct the California Public Utilities Commission (CPUC) to amend its net metering program for solar customers in California. 

https://www.seia.org/news/california-lawmaker-introduces-bill-repeal-nem-30-and-support-rooftop-solar-market

Smart Inverters

The Interstate Renewable Energy Council (IREC) helps develop and implement smart inverter standards to increase the deployment of clean energy. Smart inverters are an emerging technology that can help integrate solar energy and other distributed energy resources (DERs) into the electric grid.

https://irecusa.org/our-work/smart-inverters/

Veterans in Solar

The Solar Ready Vets Network is an IREC-led program that connects transitioning military service members and veterans with career opportunities in the solar and storage industry. It has just secured another round of funding to continue this work for the next two years, building on existing programs and creating new training opportunities, resources, and career connections for transitioning service members, veterans, and military connected individuals. 

Currently, veterans make up 8% of the U.S. solar workforce, compared to 5% within U.S. workforce as a whole. Veterans thrive in the rapidly growing solar industry, bringing their ability to work in a fast-paced environment, organizational skills, and a team-oriented mindset to a vast array of occupations. 

https://irecusa.org/blog/workforce-development-training/november-a-month-for-clean-energy-workforce-solutions/

 

Field Service Bridging the Gap in Solar Adoption

February 23, 2024 Raghav Gurumani

Three strategies to manage and reduce project costs, access new talent pools and upskill workers, and positively influence public opinion about the worth of these projects.

https://pv-magazine-usa.com/2024/02/23/field-service-bridging-the-gap-in-solar-adoption/

California Solar and Storage Project Secures $1.1 Billion
 

February 23, 2024 Ryan Kennedy

Arevon Energy secured the funds for a 374 MW solar project with co-located energy storage.

A 300 MW Arevon solar project in Nevada.

NOTE: Use the above picture to show homeowners that even utilities know solar is far less expensive to produce electricity than traditional powerplants BUT they do not pass along the savings to the homeowner—they still charge them their same high current rates.

 

Solar Special

Use this March offer to create an urgency to act for all your homeowners who have not yet decided to move forward. It gives you a reason to contact every aged lead you have multiple times during March to get them off the fence and signed up for solar.

Hurry Solar Panels and Equipment Prices Increasing

Projected to Go Up Starting  Second Quarter 2024.

Yes, homeowners are rushing to get solar installed on their roofs before the summer heat drives their electric bills out of sight. The multiple rate increases by your utility since last summer won’t fully be felt until this summer. The demand for solar panels and equipment is at an all-time high, putting stress on the supply chain with the inevitable increase in prices.

Don’t wait, click here to start the simple process to sign up for solar by March 31, 2024 to lock in current pricing and get installed before the summer high electrical bills hit your pocketbook.

Both Email and Text blast this out to all your customers, contacts, and aged leads March 1st (or before) so they can see it and reply over the weekend March 2nd and 3rd. Then slightly vary the message and repeat it every week ON FRIDAY (March 8th, 15th, 22nd, and 29th). That would make a total of 5 times that you have reached out to your prospects to create this urgency. This is a perfect promotion to run now to remind homeowners of last summer’s high electrical bills and build the pain on what is coming this summer!

Quarterly Incentive Game

The solar industry quarters differ from the traditional corporate quarters. Solar industry quarters follow the seasons.

  • Spring quarter (March-April-May) when you get your teams together, trained up, and setting appointments and closing deals.
  • Summer quarter (June-July-August) when your teams find their groove and homeowners start suffering higher bills.
  • Fall quarter (September-October-November) when homeowner pain hits its highest and your team is its sharpest.
  • Winter quarter (December-January-February) when every other solar sales company goes into hibernation, and you have less competition to sell solar to homeowners looking to cut expenses after their holiday bills roll in and finally have time to consider solar.

These quarters lend themselves perfectly to using a point based incentive game. It rewards your best producers while also including newly recruited appointment setters and closers.

It adjusts monthly so you can be continually relaunching it. The monthly adjustments are usually increasing how the points are earned to meet company set overall goals. Conversely when performance falls off in attaining the previous month’s targets, adjustments like doubling the points that can be earned for the coming month can refocus and reinvigorate the team and get the company goals back on track quickly.    

It gets paid out quarterly, so it is close enough to maintain interest and competition while being far enough out that it helps retain your top producers the whole quarter. Also the payout sets up the new quarter launch nicely.

In this version of the point incentive game the setup is simpler and consists of these steps:

  1. Figure out what your average net profit is after expenses including paying yourself if you are working in the company as an executive (not just as an owner)
  2. Earmark a percentage of the net profit to be set aside into the game pool
  3. Each month figure out:
    1. the Minimum level of performance number of installs that equal 1 point earned
    2. the Expected level of performance number of installs that equals 2 points earned
    3. the Superior level of performance number of installs that equals 3 points earned

For example:   Minimum – 2 to 5 installs equal 1 point earned for each install

                                    Expected – 6 to 10 installs equals 2 points earned for all installs

                                    Superior – over 10 installs equals 3 points earned for all installs

  1. Both appointment setters and closers are paid on closes that go to install. This way the setters tee up their appointments for the closer as it is an opportunity to make further money. It also incentivizes the closers to help and mentor setters. Additionally, fully completed paperwork magically starts to appear.
  2. During weekly sales meetings installs are announced and the points awarded and to whom. The more installations the bigger the pool is for everyone, so everyone participates and cheers as each install is announced. Then the standings are reviewed with each team members’ points announced. Finally, the amount currently in the pool is announced.
  3. At the first sales meeting for a month the new incentive game is launched with the numbers for Minimum, Expected, and Superior levels of installs announced. Also mentioned are the projected installs for that month and approximately how much that will add to the pool.
  4. At the end of each quarter the total points earned by everyone in the company is totaled. The game pool is then divided by the total points to come up with an amount per point. Each team member’s point total is then multiplied by the point amount to get what their payout check will be.
  5. Next there is a big celebration that would be done when awarding checks with great fanfare. Then the launch of the next quarter’s game rallies everyone to make the next pool even bigger!

As with all compensation and bonus plans, caution and care is needed to avoid unforeseen consequences. One should use a spreadsheet and test out several scenarios before settling on one. One of the advantages to doing this game with monthly adjustments is if one month is off or does not yield the desired results you can change it the following month.

Note: With new recruits you can offer them a less stringent Minimum, Expected, and Superior level numbers to start to get them involved with the game immediately and become part of the team. It would help in getting everyone invested and engaged in production.   

In essence, this game clearly shows the productivity of the company as a whole and the degree of contributions of each of the members in it.

Master Mind and National Sales Meetings February Recaps

Master Mind 131 – Navigating Adversity  

The exact framework to get yourself out of any situation

  • Navigate Adversity: Stay relentlessly optimistic, seeing challenges as opportunities for growth.
  • Optimism in Action: Translate goals into actionable plans, embracing optimism and strategic execution.
  • Business Success Blueprint: Focus on leads, appointments, and closes for consistent growth.
  • Leadership for Growth: Recruit A-players, assign clear targets, and build accountable teams.
  • Embrace Challenges: View problems as opportunities; success comes from solving challenges consistently.

https://www.skool.com/solarceos/classroom/a98ab14b?md=28feaf0f4d2045ca894cb354cf30435f

Master Mind 132 – How to Effectively Train Your Staff

How to Effectively Train Your Staff to Produce

  • Thorough Training Framework: Comprehensive study materials, shadowing, and hands-on experience for effective onboarding.
  • Objection Mastery: Train daily, handling objections; customize role play for varied objections.
  • Immediate Correction: Correct mistakes promptly, ensuring understanding and compliance in real-time.
  • Standards Adherence: Enforce standards rigorously; correct deviations promptly for optimal performance.
  • Daily Role-Play Focus: Engage reps in daily role-play, correcting objections promptly for improvement.

https://www.skool.com/solarceos/classroom/a98ab14b?md=905e83afcff041638baac75db06b061b

Master Mind 133 – 4 Ways To Fail In Solar

4 Ways To Fail In Solar

  • Visual Engagement: Activate video for interactive engagement and mutual accountability.
  • Higher Purpose Drive: Elevate action towards meaningful contribution and impactful results in solar.
  • Think long-term: Aim for enduring impact, not just immediate gains.
  • Embrace Vision: Shift focus from short-term to long-term business growth and impact.
  • Maximize Follow-ups: Persistence in follow-ups yields more deals than initial outreach efforts.
  • Act on Insights: Identify weaknesses, then take immediate action for improvement.

https://www.skool.com/solarceos/classroom/a98ab14b?md=aa8cafb25a824690bb60c6cffca4ae81

Master Mind 134 – Building a Digital Ecosystem for Your Business

Building a Digital Ecosystem for Your Business: Software and Online Presence

  • Digital Infrastructure: Importance for solar businesses without heavy ad investment.
  • Website Creation: Emphasizes the need for a professional, SEO-optimized site.
  • SEO: Critical for organic visibility and authority in the solar industry.
  • Review Management: Utilizing tools for managing customer feedback.
  • Project Management Tools: Importance for operational efficiency.
  • Digital Presence: Key to establishing authority and capturing leads.
  • Strategic Partnerships: Leveraging relationships for business growth.
  • Customer Reviews: Their significance in building trust online.
  • Technology Use: CRM and project management tools for better business management.
  • Action Urgency: Encouragement to build online infrastructure promptly for sustainable growth.
National Sales Meeting 83 Diving into the Sales Process
  • ⁠What are the personality types of a salesperson and their analysis?
  • What is the correct order for a sales process?
  • The importance of making contact
  • What is the sales formula?
  • How to deal with objections?
  • What are the three types of pay?

 

https://www.skool.com/solarceos/classroom/057b9056?md=7a50d7fa18224024b8bfbd470f5edab8

National Sales Meeting 84 Homerun Sales Techniques

Techniques, Tips, and Tricks

  • How to increase your sales with cold calling
  • The importance of repetition
  • How does your close rate increase?
  • How to create strategic partnerships?
  • What are the important questions you need to ask your leads?
  • How to deal with delayed decisions?
  • What happened in California
  • How to offered incentives correctly

https://www.skool.com/solarceos/classroom/057b9056?md=bb498f0b2a0a4762a6004f5eed030051

National Sales Meeting 85 Close More Deals as a Solo Rep

The Call Focused on Key Strategies for Solo Reps to Close a Massive Amount of Deals, Emphasizing:

  • The importance of setting clear goals and spending maximum time in appointments.
  • The need for efficient lead generation, outbound dialing, follow-up, closing, and continuous training.
  • Utilizing inversion thinking to identify and avoid potential failures by flipping them into successful strategies.
  • The critical role of scheduling and obsession with maximizing one’s calendar for productivity.
  • Engaging in consistent follow-up to build trust and relationships, utilizing unique methods to stand out.
  • Practicing objection handling and role-playing to ensure preparedness and confidence in all interactions.

https://www.skool.com/solarceos/classroom/057b9056?md=f5b4c004db88414e990b271475136b45

National Sales Meeting 86 Live Drilling with Alex Edwards
  • Participation and Interaction: Encouraged active engagement among attendees.
  • Significance of Agreement: Highlighted the importance in sales and objection handling.
  • Role-Playing Drills: Practiced sales techniques and responding to customer objections.
  • Presence and Engagement: Discussed the necessity during sales calls.
  • Building Rapport: Strategies to understand customer needs through effective questioning.
  • Handling Objections: Techniques to turn objections into sales opportunities.

https://www.skool.com/solarceos/classroom/057b9056?md=4ead28df73c4467ba08d49a3d32cc668

Client’s Successes

Lgcy Power/Brindley Consulting – William Brindley
Clean Initiative – Sean Godzi
 American Solar Solutions – Lina and Esteban
By the Sun Solar Brokers – Jake Vogel
 
Texas Solar Panimals – Taylor Alexander
 
 Systematic Solar – Timo

Productivity Hack

 

This month’s Sales Tip is also one the most effective and inexpensive productivity hacks there is. It increases productivity for the individual appointment setter and closer as well as the company as a whole when implemented and maintained. It must be done regularly and not be allowed to drop out for it to work.

 

To implement it into your company you do the following:

1.      Have all your appointment setters and closers study the Sales Tip article above at your next weekly sales meeting.

2.      Go over in some depth the fact that learning how to break preoccupation and do it skillfully will double and even triple their appointment setting numbers and thus the number of closes as a result and increase everyone’s income with just doing that. That closers also run into prospects that are preoccupied all the time. So with the same amount of effort they are currently doing they can do better numbers and have more income.

3.      Give them access to National Sales Meetings 51 and 52 where breaking preoccupation is more fully discussed and how it fits into the sales process. The concepts and principles are the same for phones and Zoom sales only some of the techniques may need to be modified or replaced. For example on the phone or Zoom call, you could not go physically see if they have a smart meter, but you could ask if they do. If they do not know, then have them take a picture of it or ask them if it is noted on their utility bill.

4.      Do daily drilling asking simple and easy to answer questions for 15 to 20 minutes EVERY DAY to break preoccupation. Monitor the questions being asked and if follow up questions are being correctly asked to get the prospect to elaborate on their answers to have a meaningful conversation.

5.      Monitor the KPIs and if the number of appointments being set and run and the number of closes do not increase then the questions are too deep or being done as an interrogation not in a friendly , smooth manner.

6.      At the weekly sales meetings, ask for any questions they have come up with that they found workable. Compile a list of these and make the list available to all salespeople so they can drill these during the week.

7.      Modify your sale process to include breaking preoccupation and incorporate it into your training materials for new salespeople as you bring them on.

You can increase your numbers simply by implementing the above into your company to the benefit of all with no more effort or expense than drilling it daily. Now that’s a productivity hack!

Check out This Sales Tip

 

Doing the following sales tip is one the easiest, most effective and proven ways to increase your sales and income as an appointment setter and closer. The concepts and principles discussed apply equally to  Door to Door and Phone/Zoom selling. All you need to do is to thoroughly study it and then practice it daily—no more effort than that is needed.

 

“Preoccupation” means concerned with something else; distracted; giving one’s attention elsewhere.

Example: to understand the problems and preoccupations of our clients 

 

“Break” or “Breaking” mean to stop or bring to an end suddenly, halt. Examples: break a deadlock,

breaking a bad habit.

 

“Breaking Preoccupation” means to stop, end suddenly, or halt a prospect’s concern with something else, being distracted or having their attention elsewhere and not on you or what you are saying.

 

The purpose or objective of breaking preoccupation is to get the customer to actually listen to what you are saying, to have a meaningful conversation with them.

 

In the case of calling or visiting a prospect uninvited or without any previous agreement, the prospect’s concern with something else is how to get rid of you fast. The prospect is distracted by whatever they were doing before you called or knocked on their door. Their attention is elsewhere i.e., cutting you off as quickly as possible to get rid of you and back to what they were doing.

 

To break preoccupation you do the following steps:

1.      Get the prospect to respond to you a minimum of 5 to 7 times within the first 30 to 45 seconds by avoiding meaningless trite greetings and questions and use instead:

          I will be quick

          I apologize I am running behind

          I am working with the state program to reduce homeowners electric bills

          Sorry that I am just getting to you but been busy all day

2.      Get immediate engagement by firing off quick answerable questions

          Did you get the Notice in the mail of the utility rate increase?

          Did you hear what is going on in the area?

          Did a neighbor mention we are in the area surveying?

          I am assuming you are a homeowner, right?

          So this is your home?

          Which side of the house is your electrical meter on?

          Do you know if it is one of the new smart meters?

          I can tell by just quickly looking at it, so is it this way?

3.      Gaining and control with questions and movement

          Step back while doing 1a above

          Hand them a slick with a newspaper article, TV spot, or press release about the state program when you mention it.

          When asking question for 1b. do the following motions or gestures

o   Did you get the Notice in the mail of electricity rate increase? Hand them the slick with a newspaper article, TV spot, or press release about the latest rate hike by the utility or one being proposed.

o   Did your neighbor mention we would be in the area surveying? Point down the street toward the last person you spoke to.

o   So this is your home? Extend your arm with palm up and point toward the house.

o   Which side of the house is your electrical meter on? Point to one side then the other side.

o   Do you know if it is the new smart meter? Have a picture of the smart meter the local utility uses on your slick and point to it.

o   I can tell by just quickly looking at it, so is it this way? Start walking quickly toward a side of the house.

4.      The prospect cannot object or get rid of you as they are too busy answering your questions and watching your movements. As you get toward the meter continue to ask questions like:

          Have you lived here long?

          What was your highest electric bill last summer?

          Did you know that utilities can request as many rate hikes as they deem that they need each year?

5.      Build up a story tied with a problem.

          Inflation is hitting the utilities particularly hard in the form of increasing costs for fuel, equipment, and labor that are being passed along to their customers by raising electrical rates.

          The utility is approaching a hundred-years old so major and extremely expensive infrastructure and equipment upgrades are needed and are being proposed. You realize who gets stuck paying for it, right?

          Increasingly high-voltage power transmission lines are being buried underground at a cost of millions of dollars per mile. You know who is paying for it, right?

          There is a program to replace existing deteriorating wooden poles with expensive but longer lasting metal poles. Guess who pays for this?

          Green initiatives mandating lower carbon emissions are requiring new equipment to comply with these standards and are being passed along to the utility customer.